Terms and Conditions

Welcome to SpikeyWeb. These Terms and Conditions (“Terms”) govern your access to and use of our website www.spikeyweb.com , our digital services, and any related solutions we provide, including web design, web development, SEO services, digital marketing, e-commerce solutions, and website maintenance. By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully before using our platform.

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About Us

SpikeyWeb is a trusted digital agency dedicated to delivering professional web design, development, and digital marketing solutions for businesses of all sizes. By using our website or purchasing our services, you agree that you have read, understood, and accepted these Terms and Conditions, along with our Privacy Policy. If you do not agree, please discontinue use immediately.

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Eligibility

Our services are intended for businesses, entrepreneurs, and individuals who are legally capable of entering into binding contracts. By using SpikeyWeb, you confirm that you are at least 18 years old and authorized to represent the entity on whose behalf you are engaging our services.

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Scope of Services

SpikeyWeb offers a wide range of digital services, including but not limited to:

• Custom Web Design & Web Development
• Responsive & Mobile-Friendly Website Solutions
• Search Engine Optimization (SEO) & Content Marketing
• Social Media & Digital Marketing Services
• E-Commerce Development & Online Store Solutions
• Website Hosting, Maintenance & Support

We reserve the right to modify, expand, or discontinue certain services at our sole discretion.

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User Responsibilities

When engaging with SpikeyWeb, you agree to:

• Provide accurate and complete project information.
• Supply necessary content, logos, images, or materials on time.
• Ensure that any content you provide does not violate intellectual property rights.
• Use our website and services only for lawful purposes and in compliance with these Terms.

Failure to comply with these responsibilities may result in delays, additional charges, or termination of services.

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Pricing & Payments

• All prices quoted are based on the scope of your project and requirements.
• Payment terms will be outlined in your project proposal or invoice.
• Unless otherwise agreed, projects typically require an upfront deposit followed by milestone or final payments.
• SpikeyWeb reserves the right to withhold project files, website access, or deliverables until all payments are completed in full.

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Timelines & Delivery

We aim to deliver projects within the timelines specified in your proposal. However, project completion may depend on factors such as client response times, complexity, and third-party integrations. SpikeyWeb will not be held responsible for delays caused by incomplete client inputs or unforeseen technical issues.

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Intellectual Property

• Upon full payment, you will own the rights to your final website design, content, and code (unless otherwise specified).
• SpikeyWeb retains the right to display completed projects in our portfolio, case studies, and marketing materials.
• Any third-party assets (plugins, themes, stock images) used may be subject to separate licensing agreements.

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Website Maintenance & Support

SpikeyWeb offers optional website maintenance packages that include regular updates, backups, and security monitoring. If you choose not to subscribe to ongoing maintenance, you will be solely responsible for keeping your website secure and updated.

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Limitation of Liability

• SpikeyWeb provides services on a “best effort” basis.
• We are not liable for any direct, indirect, or consequential damages resulting from website downtime, hacking, loss of data, or technical errors beyond our control.
• We do not guarantee specific rankings or outcomes from SEO and digital marketing services, as results may vary depending on market competition, search engine algorithms, and client cooperation.

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Termination of Services

SpikeyWeb may suspend or terminate services at any time if:

• The client violates these Terms
• Payments are not made as agreed, or
• Services are used in an illegal or unethical manner.

Upon termination, any unpaid dues must be settled immediately.

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Privacy Policy

Your privacy is important to us. SpikeyWeb follows industry best practices to safeguard your personal information. For more details, please review our Privacy Policy available on the website.

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Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising will be subject to the jurisdiction of the courts in Siliguri, West Bengal (or specify your jurisdiction).

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Changes to Terms & Conditions

SpikeyWeb reserves the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page, and continued use of our services constitutes acceptance of such changes.

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Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

• Email : info.spikeyweb@gmail.com
• Phone : +91-62972 96544
• Website : www.spikeyweb.com

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